SHIPPING
Shipping
We only send orders out on working days (Monday - Friday).
We aim to dispatch all orders within 1-2 days. Please note this is not guaranteed, during our busier periods dispatch times can take longer.
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Tracked 24 (1-2 days)
Tracked 48 (2-5 days)
Standard International Shipping (7-10 days)
All orders are sent via Royal Mail.
A tracking number is automatically emailed to you once your order has been shipped. The price will be calculated at checkout.
All international orders are sent using a tracked service and take around 10 days.
Please note we do not ship to PO boxes or armed force addresses.
When ordering our products from outside out the UK you may be liable to pay import duties and customs taxes.
Sometimes there are no fees but we advise you contact your local customs office for any information regarding this.
The charges are typically raised once the parcel has reached its destination country and it is the customers responsibility to pay them.
These charges are not set by La Bella Beauty and we have no control over them.
The charges must be paid in order to receive your order.
For further information on duties and taxes please contact your local customs office.
If you refuse to pay the charges you will not receive your order and it will be returned to us.
Once we have received your order back from customs, the original shipping cost and cost of the return shipping as well as up to a 10% processing fee will be deducted from your refund.
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By default, all prices on our website are GBP (£) as we are based in the UK. You can change the currency on our website using our currency selector which uses the latest exchange rates available. In some cases, your bank may determine the exchange rate instead.
You can use an online converter to check the daily exchange rate to give you an estimation of the cost.
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If you require any assistance please contact us on customerservice@labellabeauty.org
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Collection
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We offer in salon collection on all orders.
We are based in Brinsworth, Rotherham South Yorkshire.
Please do not come to collect your order until you have recieved the 'order ready for pickup' email.
Our set collection days are Tuesday, Wednesday, Thursday, Friday 10am-12pm.
Please do not try to collect your order out of these days/times as we cannot guarantee someone will be available to assist you.
If you require a different day/time to collect your order other than the above please email us at customerservice@labellabeauty.org.​
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Last updated 23/09/24